Recognition practices don’t come naturally to most people. Yet management support and participation is critical to Recognition program success. Leadership Engagement makes the business case for Recognition, and provides managers with the skills and understanding they need to help bring Recognition to life.
What is it?
Leadership Engagement a web-based, self-paced program designed to help managers develop the skills and confidence to use Recognition as a daily management tool.
How does it work?
A series of program modules address specific Recognition practices. Slow, consistent delivery of new information helps build sustainable skills and understanding. Leadership Engagement Recognition success factors identified through extensive research conducted by Dr Bob Nelson. The program provides a convenient, effective way for time-pressed managers to integrate Recognition skills and behaviours into their work habits.
Spaced Repetition LearningSM model
The program is designed according to a Spaced Repetition LearningSM model. This approach emphasises slow, steady, consistent delivery of material. Information is presented in layers, with time for on-the-job application. Actively re-engaging the learner over an extended period fosters new connections in the brain. The result is an integrated and sustainable set of skills and competencies.
Program overview
Web-based
Series of 12 modules delivered by Dr Bob Nelson
Recommended 15 – 20 minutes per week learning time
Complete 1 module per month
Practice scenarios offer opportunities to apply concepts in realistic
o Interactions
o Simulations
o Online role play
Interactive testing
Real-time feedback and coaching
Real-time tracking of participant attitudes, skills and knowledge
Module Content
1. Support and Involvement: Management role in supporting and developing individuals through leadership commitment
2. Personal Praise: daily basis
3. Autonomy and Authority: how a job is done, selecting assignments and exercising authority through clear goals
4. Flexible Working Hours: Value of flexibility in scheduling and assignments
5. Learning and Development: Importance of providing learning and experiences
6. Manager Availability: Importance of getting to know employees, listening to feedback and being available to address questions and concerns
7. Written and Electronic Praise: How to use hand written cards and emails as recognition tools
8. Public Praise: Use of public praise to achieve business results and motivate employees
9. Cash and Cash Substitutes: Effective positioning of cash and use of gift cards
10. Achievement Awards: Effective use in the award process and impact on recognition culture
11. Nominal Gifts and/or Food: Effective use of gifts and food in daily operations and impact on recognition culture
12. Public Perks: How to use perks and special priviledges to motivate employees
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