Not coming to the party? When Incentive and Recognition Program Participation Declines

By Achievement Awards group

A performance improvement program represents a sizeable investment to an organisation. Achieving expected and deserved returns on that investment needs the full and enthusiastic involvement of the performance improvement target audience. While effective implementation of any change or innovation typically begins with the inclusion of all the relevant parties, it’s what happens after the initial implementation that can make or break a performance improvement initiative.

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CASE STUDY: TRANSPORT INDUSTRY

Shrinking returns and escalating incident claims from truck drivers in a leading transport company were reducing profitability on long-distance services. Many of these claims were related to the carrying of automobiles.  
The Challenge
Reduce the number of incident claims per month and increase the number of hours spent on the road by motivating an extensive team [...]